Athletics General Information

Let us know if you are pleased with our programs, services and facilities. We welcome your comments, inquiries and suggestions. Thank you for choosing Waterloo Leisure Services.

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Text Alerts
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Late Registration
The Waterloo Leisure Services Department strives to have maximum participation in all of its programs and advertises these programs to achieve this goal. Each sport/activity lists a closing date for registration and we encourage participants to be enrolled by that date. However, late registration requests will be accepted until the day before the program begins, if space is available. Late registrants will be assessed a $5 fee per participant and choice of location and time is not guaranteed. Registrations after a program has begun will only be accommodated if space allows and at the discretion of the Waterloo Leisure Services Department.
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Late Fees
When participants register late for programs there are a number of additional expenses incurred by our department. Beginning in February 2004 the following city policy will take effect. All programs will have a registration deadline set one week before the first meeting of the program. All registrations taken up to that deadline will be charged the regular registration fee. After the deadline there will be a $5.00 late fee assessed.
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Car Pools
The larger the car pool the more difficult it becomes to schedule games and keep the level of talent on teams equal from one team to the next. As a result, requests will be limited to two families per car pool. If a child is listed on more than one car pool we will contact the parents to see in which car pool the child needs to be included.
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Key Card Holders
Waterloo Key Card holders may register for any program with an asterisk (*) for half price. Registrants must present their Key Card at time of registration to be eligible for this fee reduction. Key Cards are issued exclusively through Operation Threshold. To inquire about eligibility you may call Operation Threshold at 291-2065.
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Bad Weather Cancellations
Information about sports cancellations will be given on the Sports Page. If school is dismissed early or canceled due to weather conditions, Waterloo Leisure Services programs to be held in a Waterloo school that day will be canceled. Weather cancellations will be made by 4:00 PM.
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Sports Program Refund Policies
Refunds are issued in full if a class is full or cancelled by the Sports Department

Refunds for personal reasons must be submitted in writing. Approved refunds prior to the start of the program will be assessed a $5 administrative fee. Refunds approved after the first meeting will be charged a $10 administrative fee. Refunds for full or cancelled classes will not be assessed administrative fees. Additional charges (i.e., shirt uniform fees) will also be applied Refunds for season pool passes will be assessed a $5 administrative fee prior to the opening of the pools for the season. Refunds will not be granted for season pool passes after the pools have opened for the season. All refunds will be mailed within three weeks. Refunds will only be made to the original payee of the registration. The Waterloo Leisure Services Department reserves the right to deny a request for a refund. If your request has been denied, you will be contacted by a staff member from the Leisure Services Department.

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Acceptance of Late Registrations
Late registration requests will be accommodated until the day before the program begins, although choice of location/time cannot be guaranteed. Late registration requests that occur after the program has started can only be accommodated if there are openings in the program.
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Waiting Lists
We will start waiting lists for all programs that are full. If we establish a waiting list large enough to justify another class or team prior to the second meeting of the program we will begin another class or team.
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How do I become a volunteer?
The City of waterloo and the Cedar Valley Sportspelx offer a wide variety of youth sports activities. Volunteer coaches are the backbone of these youth sports. Without the hundreds of parents signing up to coach youth sports every season, our youth sports programs would come to a screeching halt! If you are planning on becoming a volunteer coach, the first thing you need to do is complete a background check.
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Injury/Accident Policy
The Waterloo Leisure Services Commission/Cedar Valley SportsPlex will not be held responsible for any injury or accident occurring while participating in any of our events.
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Used Sports Equipment
Donate your good but used sports equipment (especially ball gloves) to Leisure Services at the Cedar Valley SportsPlex so it can be put to good use by participants in need.